Sonic Security Solutions Privacy Policy

Last Updated: 14/04/2024

Privacy Notice for Sonic Security Solutions Ltd

This privacy notice for Sonic Security Solutions Ltd ('we', 'us', or 'our') describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

Visit our website at https://sonicsecurity.solutions/, or any website of ours that links to this privacy notice.
Download and use our mobile application, or any other application of ours that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?
Do we process any sensitive personal information?
Do we receive any information from third parties?
How do we process your information?
In what situations and with which parties do we share personal information?
How do we keep your information safe?

WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW DO WE HANDLE YOUR SOCIAL LOGINS?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We gather personal information voluntarily provided by you when expressing an interest in obtaining information about us, our products, and services, or when participating in activities on the Services. The information collected depends on the context of your interactions with us and may include names, phone numbers, email addresses, mailing addresses, job titles, contact preferences, contact or authentication data, and driver's license numbers.

Sensitive Information

When necessary and with your consent or as permitted by applicable law, we may process sensitive information, including Social Media Login Data and Application Data.

Social Media Login Data: If you choose to register using your social media account details, we may collect information as described in the section 'HOW DO WE HANDLE YOUR SOCIAL LOGINS?' below.
Application Data: If you use our application(s), we may collect Geo-location Information and Mobile Device Data for location-based services and application security, troubleshooting, analytics, and reporting.

All personal information provided must be true, complete, and accurate, and any changes to such information should be promptly notified to us.

Information Automatically Collected

In Short: Some information, such as your Internet Protocol (IP) address and browser/device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information, not revealing your specific identity, includes device and usage information, such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and technical information. This data is crucial for maintaining the security and operation of our services and for internal analytics and reporting.

Like many businesses, we use cookies and similar technologies, including:

Log and Usage Data: Service-related, diagnostic, usage, and performance information automatically collected when accessing or using our Services. This may include IP address, device information, browser type, and settings, activity logs, and device event information.
Device Data: Information about your computer, phone, tablet, or other device used to access the Services, including IP address, device and application identification numbers, font settings, browser type, hardware model, Internet service provider, and/or mobile carrier, operating system, and system configuration information.
Location Data: We collect location data about your device, either precise or imprecise, depending on device type and settings. This may include geolocation data collected through GPS or other technologies. Opting out of location data collection may limit access to certain features of the Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for various reasons, depending on your interactions with our Services, including:

To request feedback: We may process your information when necessary to request feedback and contact you about your use of our Services.
To send you marketing and promotional communications: We may process the personal information you provide to us for marketing purposes, following your marketing preferences. You can opt-out of our marketing emails at any time. For more information, see 'WHAT ARE YOUR PRIVACY RIGHTS?' below.
To deliver targeted advertising to you: We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
To protect our Services: We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
To identify usage trends: We may process information about how you use our Services to better understand their usage, enabling us to improve them.
To determine the effectiveness of our marketing and promotional campaigns: We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
To save or protect an individual's vital interest: We may process your information when necessary to save or protect an individual’s vital interest, such as preventing harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and have a valid legal reason, such as legal obligations, consent, or legitimate interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases for processing your personal information. We may rely on the following legal bases:

Consent: We may process your information if you have given us permission (consent) to use it for a specific purpose. You can withdraw your consent at any time.
Legitimate Interests: We may process your information when reasonably necessary to achieve our legitimate business interests, provided they do not outweigh your interests and fundamental rights and freedoms.
Legal Obligations: We may process your information when necessary to comply with legal obligations, such as cooperating with law enforcement, regulatory agencies, exercising or defending legal rights, or disclosing information as evidence in litigation.
Vital Interests: We may process your information when necessary to protect your vital interests or the vital interests of a third party, especially in situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
When we use Google Analytics: We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features we may use include Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit Google Analytics Opt-Out. Other opt-out means include Network Advertising Initiative and Mobile Choices. For more information on Google's privacy practices, visit the Google Privacy & Terms page.
When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We obtain and store on your device ('cache') your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.

5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information you share with third parties linked to or advertising on our Services but not affiliated with us.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties not affiliated with us. We do not guarantee the actions of such third parties and will not be liable for any loss or damage caused by using such third-party websites, services, or applications. Inclusion of a link to a third-party website, service, or application does not imply endorsement. We cannot guarantee the safety and privacy of data you provide to third parties. Data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices of third parties, including linked websites, services, or applications. Review the policies of such third parties and contact them directly for responses to your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Detailed information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services allow you to register and log in using your third-party social media account details (e.g., Facebook or Twitter logins). If you choose to do so, we will receive specific profile information about you from your social media provider. We will use this information for purposes described in this privacy notice or made clear to you on the relevant Services. We do not control or take responsibility for other uses of your personal information by your third-party social media provider. Review their privacy notice to understand how they collect, use, and share your personal information, and adjust privacy preferences on their sites and apps.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We retain your personal information only as long as necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If deletion is not possible (e.g., stored in backup archives), we will securely store and isolate your personal information until deletion is possible.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures to protect personal information. Despite our efforts, no electronic transmission or information storage technology can be guaranteed 100% secure. We cannot promise or guarantee that unauthorized third parties will not defeat our security and improperly collect, access, or modify your information. While we strive to protect your information, transmission of personal information to and from our Services is at your own risk. Access the Services only within a secure environment.

10. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or the parent/guardian of a minor, consenting to such minor's use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If aware of data collected from children under age 18, contact us at [email protected].

11. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right to:

Request access and obtain a copy of your personal information,
Request rectification or erasure,
Request the restriction of processing of your personal information,
Data portability, if applicable,
Not be subject to automated decision-making.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing Your Consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting Out of Marketing and Promotional Communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using the details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS' below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and Similar Technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, you may email us at [email protected].

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Sonic Security Solutions Ltd Office 6238 - 182-184 High Street North, East Ham, London E6 2JA England

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.